Analytics consulting services

What EY can do for you

Companies don’t have analytics problems; they have business problems that analytics can address. EY aims to help the clients become intelligent, information-driven organizations, where fact-based decision-making is embedded into daily operations from the boardroom to the front line, which ultimately leads to better processes and outcomes.

EY helps you demystify the language of analytics, demonstrating how insights can fuel confident, fact-based decisions. We help you build the structures and processes that convert data into a strategic asset, aligning data capture and analytics within critical streams of the organization. And we help you identify hidden performance drivers in both traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more.

We harness artificial intelligence (AI), automation and predictive capabilities to streamline processes and navigate the future. We equip you with the big-picture insights and new thinking that allow you to act decisively in solving challenges, seizing opportunities and sparking innovative growth.

Our services help you to:

Create an agile and responsive finance function

New technologies and market entrants, changing customer needs and behaviors, and exponentially growing data volumes create a need for change. Yet many finance functions continue to struggle with cumbersome processes, nonintegrated systems and a heterogeneous structure.

Analytics can help you to:

• Monitor performance management
• Reduce the costs of finance
• Speed up financial systems
• Align people capabilities
• Anticipate financial risks

Manage your risks to secure future success

While analytics has created substantial benefits for businesses and consumers alike, there are corresponding risks that go along with it. The need to secure sensitive data, to protect private information and to manage data quality exists whether data sets are big or small. However, the specific properties of big data create new types of risks that necessitate a comprehensive strategy that allows a company to utilize analytics while avoiding the pitfalls.

Analytics can help you to:

• Improve risk and internal audit processes and enable the business to deliver even better products and services
• Enable the risk and internal audit functions to provide business insights and act as a strategic advisor while reducing costs
• Simplify regulatory processes and improve quality
• Detect the next threat

Unlock the value of your customers

Technology has empowered consumers to be smarter, better informed and more demanding than ever. They are adept at filtering information and move effortlessly between channels, and they expect value and quality in return for their money as well as personalized offers that match up with their needs. Whatever the sector, businesses face stiff competition. By analyzing sales data at a customer level and integrating it with competitor information and market events, machine-learning algorithms can unearth hidden insights about customer behavioral patterns that allow you to reposition, restructure and better focus your efforts on profitability and growth.

Analytics can help you to:

• Attract and retain the right customers
• Unlock the full value of existing customers
• Optimize your channel mix

Create value in human resources

The usage of advanced modeling and reporting tools will help you make optimized, data-driven decisions on allocating human resources and to forecast future service demand. Analytics helps you to optimize resource planning as well as better understand your employees, which in turn will support you in achieving superior performance while reducing costs.

Analytics can help you to:

• Gain employee insight
• Optimize resource allocation

Create an agile and responsive supply chain

Traditional supply chain models are shifting and require you to adapt to the new realities, requiring sophisticated, connected tools to drive optimal performance; enable better operational decision-making; monitor risks; predict disruptions; and support rapid recovery as part of an overall supply chain strategy. This requires companies to increase their adoption of advanced tools grounded in analytics and visualization to help improve operational efficiency across their end-to-end value chain and meet customer demand.

Analytics can help you to:

• Achieve operational excellence
• Optimize productivity
• Reduce costs

Outsource your analytics: analytics-as-a-service

The EY Client Technology Platform combines market-leading proprietary technologies with advanced analytics capabilities and deep industry sector knowledge. The solutions available on our platform are compatible with leading industry standards and meet strict security and regulatory requirements. The data is securely hosted in the cloud and is aligned with data privacy policies. Our platform provides scalable infrastructure to meet client needs in traditional and nontraditional data functions, from operations to customer experience, talent and HR, marketing and more.

Leverage technology-enabled managed services and custom solutions

The Information Sharing and Analysis Center (ISAC) brings a 20+ year EY history of teaming across service lines to build, operate and support custom analytics platforms. We develop robust data ingestion, cleansing and transformation engines hosted on the cloud, and create custom web-based applications with high-speed access to actionable insights. This allows you to harness the power of data within a seamless platform, supported by infrastructure and hosting services.

Analytics can help you:

• Generate accurate results and thought-provoking insights from your data 
• Meet spikes and troughs in demand with instant ramp up/down
• Free up manual resources for more value-added tasks 
• Fully maintain access logs, which are essential for compliance and monitoring 

Read more about ISAC here