Rising to the challenge all around the world
One EY client, a global leader in innovative farming and agriculture science solutions, sought to improve its operations through implementing an advanced global TMS. Seeking to reduce overall transportation spend and increase customer on-time delivery across multiple regions, the client sought the support of the EY organization.
Conducting business in more than 70 countries, the client had difficulties streamlining and managing transportation. It used multiple systems, which provided varied logistic workflows, and unclear data and analytics.
Adding to the confusion, these disparate systems didn’t offer any capacity for collaboration or communication. In other words, the multinational client was relying on siloed data and processes.
Additionally, other issues hindered its performance:
- A lack of supply chain visibility
- Incohesive data to analyze performance
- Nonstandard transportation processes
- Inability to track and trace orders
- Unautomated operations and communications with logistics partners
Based on the client’s challenges, the EY-Blue Yonder alliance seemed the perfect fit.
Taking the right approach, right on time
The alliance brought deep experience and specialization in delivering transformative supply chain strategies. Engaging with the client, we identified the need for a single, end-to-end global logistics solution. This type of TMS could standardize and automate the sharing of data, metrics, workflows and leading practices across departments, regions and time zones.
The first step was onboarding the client’s legacy logistics operations to Blue Yonder’s TMS technology across the US, Latin America, EMEA and Asia-Pacific. This eventually covered more than 350 locations within the client’s global footprint.
Blue Yonder’s technology addressed not only international transportation needs but also domestic logistics. This meant managing logistics across multiple modes, such as truckload, less-than-truckload (LTL), intermodal, rail, parcel, ocean and air.
The alliance team helped the organization standardize the processes and augment its existing global design template. Helping the client transform in today’s digital age, the alliance developed and deployed a digital platform to expedite region, user and carrier onboarding.
Strengthening every link in the supply chain
The EY and Blue Yonder teams successfully onboarded the organization’s logistics operations to Blue Yonder’s TMS — standardizing and automating operations globally. Key to this success was identifying, consistently measuring and leveraging the appropriate KPIs across the client’s network, which facilitated tactical and strategic decision-making.
While the initial deployment of the TMS included 10 countries, it’s now utilized in more than 65. This is thanks to its enabling near-real-time transportation visibility, which improved the client’s global tracking, no matter the mode of transportation.
With the new TMS in place and deployed, the client achieved its goal of driving supply chain savings and increasing on-time performance. Because of the EY-Blue Yonder alliance, the client made progress on becoming a more data-driven organization, positioning it for further leadership all around the world.
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