Digital Strategy and Transformation

In Digital

We help companies thrive in the transformative age by refreshing themselves constantly, experimenting with new ideas and scaling successes.

Related topics Digital Growth Purpose

The team

Justin Greig

Justin Greig

EY Oceania Consulting Leader

Paul Mahan

Paul Mahan

EY Oceania Consulting Partner

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The better the question The better the answer The better the world works
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How digital transformation opened new channels for growth

With the physical limitations of their fleet holding back growth, EY helped Royal Caribbean create new digital revenue streams.

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The better the question The better the answer The better the world works
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How can digital drive growth when there’s no scope to expand?

As cruise passenger numbers are growing globally, Royal Caribbean is striving to meet increased demand and digitalize without downtime.

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Person surfing on board a cruise liner
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The better the question The better the answer The better the world works
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Finding the right approach to exceed customer expectations

Looking at digital from every angle is helping Royal Caribbean to transform customer experiences and business operations.

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The SeaSeeker mask was custom engineered by Royal Caribbean, and allows the wearer to take and share photos while underwater.
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The better the question The better the answer The better the world works
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How digital can power greater customer experiences

Adopting a digital mindset is helping Royal Caribbean deliver more valuable customer experiences around the world.

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Customer eating sushi with VR headset on

What EY can do for you

Today's megatrends are reshaping the world, creating abundant opportunities and essential threats. Technology, globalization and demographics are the root of the megatrends shaping the world, creating unprecedented disruption across all sectors. 

We help businesses transform and evolve quickly to seize the opportunities and help mitigate the risks that digital transformation creates. To respond to these new challenges, companies need to:

  • See the future and define their purpose
  • Orchestrate, accelerate and unblock a portfolio of initiatives
  • Disrupt and create like a start-up
  • Design, build, test and iterate 
  • Plan, invest and scale up like a venture capital firm
  • Embrace transformation as a continuous way of working
digital factory

EY recognized as a leader in The Forrester Wave™

 

Forrester notes that EY “stands out as a business innovator” with its innovation related to customer outcomes and the integration of 20 global EY wavespace™ innovation centers into client engagements.

 

 

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IDC MarketScape Report names EY a leader in digital strategy consulting services

 

EY's highly rated by clients in the areas of quality of digital strategy professionals, driving and supporting change across clients' organizations, delivering value-creating innovation, understanding clients unique needs, and challenging clients to accept new approaches and solutions.

 

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Case Study
The better the question The better the answer The better the world works
Case Study

How digital transformation opened new channels for growth

With help from EY professionals, Royal Caribbean’s digital-first approach is transforming their business and the cruising experience.

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The better the question The better the answer The better the world works
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How can technology transform the business of adventure?

Across its family of brands, Royal Caribbean prided itself on leading-edge innovation in ship design. It was time to bring the guest experience into the Transformative Age.

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Royal Caribbean ship above ocean
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The better the question The better the answer The better the world works
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Providing experiences on-demand that are available with a click and a swipe

Out front and behind the scenes, the EY team is helping Royal Caribbean give guests control over every aspect of their voyage.

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Royal Caribbean Northstar observation pod
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The better the question The better the answer The better the world works
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The whole journey–transformed

Royal Caribbean’s digital transformation helps families have the best vacation time of their lives.

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Royal Caribbean Anthem of the seas

How EY can help

Commercial Transformation

EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by realistic and implementable growth strategy, advanced commercial analytics and differentiated capability deployment.

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EY UtilityWave

Leading a decarbonized, decentralized and digitized energy system requires new tools and a new mindset. EY has worked with Microsoft to build an industry-first platform that is transforming how companies manage, integrate and leverage data from IoT devices to improve performance.

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Digitally integrated customer experience

Our approach helps technology, media and telecom companies rethink, redesign and deliver new levels of customer interaction.

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Smart Factory

EY Smart Factory arms your shop floor with dynamic predictive data analytics, virtual reality and artificial intelligence to deliver unprecedented performance.

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Transformation Realized

Transforming businesses through the power of people, technology and innovation.

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Contact us to learn more

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