It is evident that Global capability centers (GCCs) play a crucial role in advancing the ESG agenda. While some have embarked on this journey, there remains substantial untapped potential. The survey highlights four critical challenges that GCCs must overcome to realize these initiatives: ambiguity in ownership, lack of buy-in from global stakeholders, scarcity of in-house skill sets, and insufficient expertise.
Given the rapidly evolving regulatory landscape, the big win theme for GCCs is to be able to implement and transform at scale and speed. ESG is a multifaceted agenda, and global stakeholders are leveraging the advantages of centralization, digitalization, and offshoring offered by GCCs to spearhead these efforts.
The article is also contributed by Aman Dutta, Partner, GCC Consulting and Ramya Agrawal, Manager, GCC Consulting.