Quality Engineering
Navigating the digital transformation journey, organizations recognize the importance of embedding a modern Quality Engineering practice to sustain high-quality outcomes. With the integration of innovative Gen-AI solutions, robust automation frameworks, and comprehensive performance testing, a strategic focus on Quality Engineering becomes essential. Observability solutions further empower businesses to maintain transparency and control, ensuring that the pursuit of digital excellence is met with optimized service costs and a commitment to excellence.
Empowering Excellence: Unleashing Potential with EY's Quality Engineering practice
Quality Engineering (QE) is the cornerstone of digital transformation, ensuring that innovation not only meets but exceeds the rigorous demands of the modern digital landscape. By integrating QE into every phase of the transformation journey, we assure that systems are reliable, scalable, and secure, paving the way for seamless user experiences and operational excellence. At EY, we believe that a robust QE strategy is not just a component—it's the key to unlocking success in a world where quality is the currency of trust and performance.
Embark on a journey of digital excellence with EY's Quality Engineering expertise. Reach out to uncover the potential of precision-crafted QE solutions that can propel your enterprise forward.
How our Strategic Quality Engineering practice can support your transformation journey?
| Imagine being in point where... | ... we could help you ... |
| ... inefficient manual testing is slowing down your release cycle, leading to missed market opportunities. | ...accelerating your path to market with robust test automation solutions paired with Test Design Optimization that enhance speed, reliability, and quality of software delivery, turning potential losses into competitive advantage. |
| ... system performance is a bottleneck to user satisfaction, resulting in lost customers, tarnished reputation and controllable IT infrastructure costs. | ... optimizing user experiences with comprehensive performance testing, analysis and real-time monitoring, ensuring your systems are resilient and efficient under any load, thus retaining customer confidence in the product and its delivery. |
| ... your lack of test data on test environments impacting the testing phases, causing delivery risk against program schedule. | ... providing a fit for purpose test data management solution, for provisioning either synthetic test data or anonymized data from production, ensuring your time-to-market is not impacted by test data hunger. |
| ... leveraging AI in testing seems complex and inaccessible, preventing you from staying ahead of the innovation curve. | ... simplifying the future of testing with our gen-AI integration, elevating your quality assurance with predictive analytics and intelligent automation, keeping you at the forefront of technological advancements. |
| ... adapting to new methodologies is challenging your team's dynamics, causing delays and reduced morale. | ... transforming your quality engineering practices with our adaptive methodologies, tailored to foster agility, efficiency, and continuous improvement in your QE team, enhancing collaboration and driving success. |
Our key market differentiators
Predictability
We are able to create measurable business outcomes from technology driven solutions
Quality at Speed
We have proven experience of re-positioning Quality Engineering & Testing to the forefront of major programmes to reduce cost to test and time to test
Global Reach
We leverage our global assets and expertise to bring leading-edge solutions and tailor them specific to individual client needs
Global Reach, Local Expertise: EY's Quality Engineering Footprint
Our global Strategic Testing and Quality Engineering practice serves our clients to implement a wide-ranging portfolio of testing and quality assurance programs.
Winning Independent Awards & Recognitions
Guidewire
TMMi
CMMi
International Software Testing Awards - 2023
Forrester
Our Client Story
Major UK Insurance Company – strategic partnership on transformational journey
Background and Problem Statement
Since 2014, our Client have been on a transformational journey that has seen the entire IT estate modernized to digital and cloud-native solutions and the Business Technology Group (BTG) organization transformed to meet the needs of modern delivery models and DevSecOps release mechanisms.
Key challenges
• Insufficient levels of technical skill and maturity at the enterprise level to deliver change repeatably and consistently
• QA and Test capability federated and diluted across a scaled agile organization
• Limited capabilities for test environment management and test data provisioning
• Dated tool stack for function regression testing, continuous pipeline testing, NFT, OAT and Security
Our Role
• Modernizations of the QA & Testing capability in 2014 to fit scaled agile framework. In 2022 uplifted to create QA & Test Engineering Capability ‘excellence center’
• Program-wide rollout of Behavior Driven Development (BDD) approach inclusive of functional Test Automation build
• High volume Test Data Management solution generating >350k claims via CI:CD pipelines for testing and training
• Test Environment Observability “EY Dash” solution built and deployed into non-production environments estate
Measured Impact
100%
>85%
Performance test automation across entire IT application portfolio
>81%
Conversion of functional manual tests to automated tests across critical IT applications
6
Delivery Locations for QE & Testing Services
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Read more#Hide
2014 – 2019
Policy & Billing Systems2020
Claims System2021
Digital Transformation2022-2023
Business Transformation / Innovation / ModernisationClient Objective
• Replacement of Policy Administration and Billing System do Guidewire. First agile project ever conducted
• Modernization of the claims system using the cloud-based Guidewire platform for improving customer experience
• Proof of Concept to validate future transformation by developing a platform that provides and intuitive user experience for customers during the “Quote and Buy” phase
• Modernization of Guidewire Policy/Billing systems through upgrade and cloud migration, including GCP data lakes and DwH
• Diversification Program and GCP re-platforming of all ‘legacy’ integration to achieve c. 100% cloud IT estate
Delivery Scope
• On-premise installation, fully integrated into IT estate with 60+ integrations points
• Complete book of business migrated
• Azure Cloud implementation of Claim Center and BAU support for multiple lines of business
• Built digital portal for UK Pet & Renters quote and buy journey with DEP middleware, underwriting, pricing and submission on cloud
• Discovery phase, migration strategy, architecture design & implementation of integrations on GCP as part of GW PC/BC cloud upgrade program
• Testing Tribe Support
• EY will continue to Testing Tribe Support for automation engineering
Our QE & Testing Services
• Test Management
• Agile Testing Coach
• Agile testers
• SIT and UAT Test Delivery
• Test Environments Management
• Test Data Management
• Agile Maturity Evaluation
• Programme Test Management • Test Automation Engineering
• NFR Analysis & validation
• Agile Testers
• SIT and UAT Test Management
• SIT Test Delivery
• Performance & NFT Testing
• Test Data Management
• Test Maturity Review
• Test Operating Model Design
• Programme Test Management
• Test Automation Engineering
• Test Data Management
• Performance and NFT Testing
• Cyber Security Testing
• Programme Test Management
• e2e Finance Test Management
• Cloud transformation Testing
• OAT and SRE Testing
• Test Automation Engineering
• Test Data Management
• Performance and NFT Testing
• DwH and MI Test Engineering
• Testing Excellence Centre install
• Test Supplier Rationalization
• Test Location Blueprint
• Test Environment Capability uplift
• Test Data Management improvements
• Performance and NFT Testing
Location strategy
UK office
UK (2 locations), Poland, Italy, India
UK (2 locations), Poland (2 locations), India
UK (2 locations), Poland (2 locations), India (2 locations)
UK (2 locations), Poland (2 locations), India (2 locations)
Our Core Solutions
Expertise in Action: The EY Quality Engineering Team
EY Quality Engineering team brings together a diverse group of skilled consultants, test architects, and quality analysts and managers, each equipped with extensive expertise essential for executing comprehensive QE strategies.
We operate globally, partnering with clients from various sectors, including financial services, banking, and insurance, to deliver tailored quality solutions. With a commitment to technological innovation and a deep understanding of business processes, our QE professionals are dedicated to elevating the standards of software quality and performance, continuously advancing their skills to stay at the forefront of industry best practices.
