Mariko Hashimoto

Mariko Hashimoto is a graduate of Musashino University. She started her career as a receptionist at transcosmos inc. in 2005. Subsequently, she worked as a receptionist at five major companies, including USEN, Mixi and GMO Internet. Throughout her 11-year career as a receptionist, she estimates that she assisted more than 1.2 million people.  

In January 2016, Mariko founded her own company, Delighted Inc., utilizing her extensive experience to offer more effective reception services in a wide range of areas. 

In January 2017, the company released a cloud-based receptionist system called Receptionist - the first of its kind in Japan. 

“Delighted Inc. provides highly effective and efficient reception services in Japan, and provides cloud-based receptionist systems. Under the theme of delivering a rich reception area experience, which is delightful for all users, we’re eager to bring this cutting-edge Japanese reception system to the world. Viewing the reception area as a place for guests to feel warmly welcomed, we look to fully develop the space as a prime zone, where people interact comfortably. Moreover, the activity data we collect at the reception area serves as a valuable information asset for our client companies.”