Are you ready for the next generation of the gaming industry?

In this episode, we discuss how gaming organizations are preparing themselves for an asset-driven metaverse and how a digital economy will drive collaboration and create unique customer experiences.

Related topics TMT Telecommunications

Join us as we talk about how to improve the customer experience within the gaming industry at the center of the metaverse. We discuss how gaming organizations are preparing themselves for an asset-driven metaverse, including the challenges and potential regulatory concerns.

We’ll also hear how gaming businesses can operate, be profitable and collaborate with each other in the same space and same digital economy.

For gaming organizations to collaborate, assets must be exchanged. A digital economy is vital to the next generation of the gaming industry and to create unique customer experiences.

Hear insights from:

  • Adrian Ang, Senior Director, Strategy at EY-Parthenon
  • Scott Porter, EY Americas Media & Entertainment Consulting Services Leader
  • Matthew Reynolds, Research Manager at Oxford Economics and an expert in IT and analytics
  • Molly Tucker McCue, East Region Audit Leader and Global Client Service Partner, Ernst & Young LLP

Along with our EY Tech Connect moderators:

  • Adrian Baschnonga, EY Global TMT Lead Analyst
  • Christina Winquist, EY Global TMT Go-to-Market Strategy Leader

Ernst & Young LLP recently surveyed a group of executives from leading gaming companies to gain their insights about the impact of and outlook for the metaverse. Explore the results: What’s possible for the gaming industry in the next dimension? (via EY.com US)

Key takeaways: 

  • Gaming organizations must prepare themselves for an asset-driven metaverse, with challenges and regulatory concerns. 
  • Not all gaming businesses believe they could be profitable in the metaverse. The first step is understanding how to operate and be profitable in it, along with building a vibrant customer base and a more satisfying customer experience. 
  • The evolving intersection of gaming and Web 3.0 gives us blockchain-based games, allowing creators and players to own and monetize – a unique position in this industry.

For your convenience, full text transcript of this podcast is also available. Read the transcript.

Presenters

Scott Porter
EY Americas (West) Media & Entertainment Consulting Services Leader
Adrian Baschnonga
EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead Analyst

Podcast

Episode 7

Duration 19m 32s

In this series

Series overview
(Event List - Manual)

Why an asset-right strategy is a telco’s path to value

In this episode, we discuss asset-right strategies for telcos, including how they can maximize the value of their assets and the key considerations when reviewing levels of infrastructure ownership.
Podcast

Episode 6

Duration
16m 58s

Presenters

Why capital investment is imperative for TMT companies

In this episode, we discuss the priorities TMT leaders in capital investment and operations must balance – data, analytics, talent and governance – to gain a competitive advantage.
Podcast

Episode 5

Duration
22m 19s

Presenters

Daniel Theander

EY US-Central Region Technology, Media & Entertainment and Telecommunications (TMT) Consulting Leader

Why you should watch the future of content and streaming

In this episode, we consider how consumer behavior is changing with regards to content consumption and access, and how TMT companies are responding to this change.
Podcast

Episode 4

Duration
22m 15s

Presenters

John W. Harrison

EY Americas Media & Entertainment Leader

Martyn I. Whistler

EY Global Technology Sector Lead Analyst

Why tech companies should revisit their capital allocation strategies now

In this episode, members of the EY Strategy and Transactions team explore the pain points companies are experiencing around capital investments and what they need to do next.
Podcast

Episode 3

Duration
19m 18s

Presenters

Adrian Baschnonga

EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead Analyst

Barak Ravid

EY-Parthenon Americas Leader

How COVID-19 impacts the customer experience

In this episode, our speakers discuss the impact of the pandemic on customer experiences and how it’s altered our interactions with service providers, retailers, each other and everyone in between.
Podcast

Episode 2

Duration
25m 22s

Presenters

Adrian Baschnonga

EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead Analyst

Ioannis Melas

EY UK&I Customer & Growth Solutions Leader

How 5G drives the future of connectivity

In this episode, our speakers discuss connectivity and how it’s been a lifeline for how we live, work, play, eat and shop during the pandemic and for what lies ahead.
Podcast
Episode 1
Duration
34m 07s

Presenters

Adrian Baschnonga

EY Global Technology, Media & Entertainment and Telecommunications (TMT) Lead Analyst

Tom Loozen

EY Global Telecommunications Leader