Andrew is a consulting partner at Ernst & Young Advisory Pte. Ltd. leading digital and emerging technology innovation engagements in Southeast Asia.
He is a strong advocate of robust digital service delivery through customer empathy that leverages design thinking, digital storytelling and user experience to enhance customer adoption and service quality. With this approach, he has helped many businesses across various sectors to strategize and implement technology transformation initiatives.
Previously, Andrew was a managing director at a multinational digital consultancy responsible for business strategy and growth in Singapore, Australia and Thailand.
Prior to that, he headed a research center in an Australian university driving mobile innovation and industrial collaborations with the public and private sectors.
Andrew holds a Bachelor of Information Technology (Software Engineering) (Hons) from Queensland University of Technology, Australia.
How Andrew is building a better working world
“Disruptions drive digital innovation in today’s dynamic environment and underscore the importance of IT solutions that can meet evolving business needs quickly.
I leverage my digital consulting experience to help companies identify their technology and user requirements from a business perspective for successful digital transformation. This allows me to help them design, implement and manage innovative solutions cost-effectively and with agility in line with market developments, while enhancing and streamlining the user experience.”
