In this episode of the Agents of Change podcast, EY’s Roger Park is joined by Kevin Koenig, EY Data & Analytics Leader, Insurance, Financial Services Advisory, for a discussion exploring key findings that emerged from a recently commissioned study by Forrester Consulting on behalf of EY.
For your convenience, full text transcript of this podcast is also available. Read the transcript.
Presenters
Roger Park
EY Americas Innovation LeaderPodcast
Episode 04
Duration 23m 44s
With banks, insurers and wealth and asset managers spending tens of millions of dollars on digital transformation programs, there is mounting interest in how they have managed success and the creation of value in vastly complex environments. The survey of nearly 250 senior-level executives in North America-based global financial services firms underscores the commonalities digital leaders share: multi-dimensional focus; customer-centricity; clarity of responsibility and an unwavering commitment to talent.
Learning outcomes
- The concepts of innovation and transformation are inextricably linked to one another.
- Firms that are most effective in creating or managing a portfolio of innovations are more successful at implementing transformation.
In this series
Series overviewHow firms can create effective digital transformation
Episode 03
Presenters
EY Americas Innovation Leader
How FinTech has disrupted the traditional financial services model
Episode 02
Presenters
EY Americas Innovation Leader
EY Americas FinTech and Private Leader
