How banking leaders are reimagining transformation programs

In this special episode, moderated by FT Longitude, Yianna Papanikolaou, Chief Transformation Officer at Westpac Group, and Andrew Gilder, EY Asia-Pacific Banking and Capital Markets Leader, discuss banking transformation.

Transformation means different things to different banks. But they are agreed on one thing: transformation is essential to long-term success.

To keep pace with an evolving market and customer expectations, banks must be able to transform at speed, constantly refining and reshaping their processes to remain competitive.

Unfortunately, that’s easier said than done. According to EY research, two-thirds (67%) of businesses experienced at least one underperforming transformation in the past five years – and only 41% of employees actually understand and believe in their organization’s transformation vision. What’s going wrong?

Key takeaways: 

  • How today’s banks are thinking about and delivering transformation.
  • The key transformation priorities and objectives for a large APAC bank.
  • How banks are rethinking their talent proposition to attract and retain the necessary skills.
  • What banks should consider when deciding which transformation initiatives they pursue.

For your convenience, full text transcript of this podcast is also available. Read the transcript.

Presenters

Andrew Gilder
EY Asia-Pacific Banking and Capital Markets Leader; Global Corporate, Commercial and SME (CCSB) Banking Consulting Leader

Podcast

Episode 7

Duration 19m 32s

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