Future of retail

In Power and utilities

When customers power up elsewhere, does that leave utilities in the dark? 

In the future, distributed generation and new digital technologies will give utility customers the freedom to interact with a choice of competitive energy platforms that enable the exchange of energy, information and a range of additional services. Utility retailers must respond to this disruption. They must look at new business and earnings opportunities, understand how to monetize them in the face of strong competition from outside the industry, and define the role they will play in this future world.

We help utilities continue to improve core operations and reduce costs, while building new capabilities and channels to meet the changing expectations of their customers. Use our insights to help you get ahead of the competition in a digital world.

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How EY can help

Innovation

Utilities need to innovate and transform their businesses to handle the unprecedented disruption across the sector. Emerging technologies will play a crucial role, and utilities must harness their capabilities to seize the opportunities presented by the new energy world.

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EY UtilityWave

EY UtilityWave is an award-winning, business-led data platform that helps companies transform how they manage, integrate and use data from enterprise systems, IoT devices and other sources to improve performance. Powered by Microsoft technology, EY UtilityWave supports clients in accelerating the digitization of network assets and operations, delivering new energy services and reshaping for the future.

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Cybersecurity

We can help evaluate your cybersecurity programs and build the resilience you need to protect your critical energy infrastructure assets.

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