E-commerce

E-commerce has become an essential business discipline, and it’s not just retailers who stand to gain from its innovations.

The best e-commerce businesses have mastered every aspect of it to create seamless consumer experiences. If you want to be part of this cohort, there is plenty to learn and adapt from such innovators, whether you are a retailer or not. Which skills and technology will you need? Which partnerships will propel your business forward? How will you make the best use of data, while managing privacy and data protection? And how will you manage your business to meet or even exceed the expectations – including ethical – of ever-savvier online customers? Read our latest insights to find out how to pivot and thrive in an e-commerce era.

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Featured thinking

Common e-commerce obstacles and how your organization can tackle these

EY Belgium
28 May 2021

Find out how to boost your e-commerce activity in our exclusive video series.

 

Different trends and drivers are shaping the e-commerce landscape. Have a look at our video’s that will help boost your e-commerce activity.

 

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Supporting the digital success of your business through a series of in-depth webinars.


EY is hosting a series of webcasts that zoom in on the many facets of e-commerce and digital business.


Register now

EY Future Consumer Index

How will your business adapt to the changing values and needs of consumers?

 

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How EY can help

Consumer products and retail strategy consulting

EY-Parthenon teams can help your business with consumer strategies for long-term success.

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Customer experience

Generate long-term value and help deliver CX that improves customer engagement, traffic and revenue at lower costs with help from EY teams.

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Data protection and privacy

EY data protection and privacy services help organizations stay up-to-date with leading services in data security and data privacy, as well as complying with regulation in a constantly evolving threat environment and regulatory landscape.

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Direct to Consumer

We can help you define where, when and how D2C can transform your business.

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ESG and sustainability

Integrate ESG and sustainability into business strategy, and improve and communicate performance to stakeholders with help from EY teams.

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EY–Shopify Alliance

EY teams and Shopify aim to help enterprises activate and scale e-commerce businesses to increase the potential of online commerce and support the sale of regulated products.

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Supply chain reinvention

Supply Chain Reinvention helps clients effect a fundamental change in their performance to support sales growth, become more cost-competitive, minimize risk and improve operational resilience.

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Contact us

Want to learn more? Get in touch.

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