Ambition in AI integration and training
CEOs must be ambitious in pursuing AI integration across their businesses. The EY Work Reimagined 2023 survey reveals a disconnect between positive expectations and actual implementation. While 33% of respondents anticipate improved productivity through AI, and 44% foresee new, flexible working arrangements, these groups often view GenAI training as a low priority. However, Harvard Business School research shows that GenAI training significantly boosts productivity, even for complex tasks, compared to using GenAI without training.
Discrepancy in training perceptions
Belgium ranks reasonably high in AI self-education, with 46% of Belgians engaging in AI self-education either privately, professionally, or both. This is higher than many neighboring countries, though still trailing behind nations like Spain, Italy, and Switzerland, where self-education rates are up to 60%. Despite this willingness to learn, more than eight out of ten Belgian employees state that their company does not provide sufficient help or training to work with AI. This starkly contrasts with the perception among managers, with 56.1% of Belgian managers believing their employees have already received adequate training. This discrepancy underscores the need for improved AI training and better alignment between employee needs and managerial perceptions.
Employees express a clear preference for more live training sessions and online courses to prepare for the AI transformation process. According to the EY European AI Barometer 2024, 43% of employees in Western Europe prefer live trainings and workshops, while 38.2% favor online courses.