interior of shoe store in modern european mall

Transforming retail and consumer products podcast series

Successful retailers are responding fast in a world where the shopper experience and convenience define retail.

Our panel of retail professionals discuss and share their insights and opinions on the global challenges for retailers — from the changing consumer to tech-enabled transformation — how can retailers truly meet consumer needs?
 

05 Episodes

In this series

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(Event List - Manual)

How are consumers reacting to the impact of cost and climate?

In this episode, we explore the impact of the cost of living and climate change on consumer sentiment.
Podcast

Episode 5

Duration
28m 16s

Presenters

Kristina Rogers

EY Global Consumer Leader

How retailers are positively embracing multiple challenges

In this episode of the Retail podcast, the panel is joined by Ian McGarrigle to discuss the highlights and takeaways from this year’s event in Barcelona.
Podcast

Episode 4

Duration
15m 08s

Presenters

Thomas Harms

EY Global Retail Leader

Jon Copestake

EY Global Consumer Senior Analyst

What will the metaverse bring to the future of retail?

In this third episode of the Transforming Retail podcast, our panel discuss the metaverse and what it means for the future of retail and the shopping experience.
Podcast

Episode 3

Duration
17m 47s

Presenters

Thomas Harms

EY Global Retail Leader

Jon Copestake

EY Global Consumer Senior Analyst

Is data delivering an improved customer experience?

In this second episode of the Transforming Retail podcast, we discuss whether data really holds the key to capturing the voice of the customer and enhancing their shopping experience.
Podcast

Episode 2

Duration
25m 04s

Presenters

Thomas Harms

EY Global Retail Leader

John Dubois

EY Consumer Data & Analytics Leader

What experiences do London’s retailers have in store for shoppers?

In this first episode of the Transforming retail podcast series, a panel of retail professionals discuss what shoppers can expect from different retail locations in London.
Podcast
Episode 1
Duration
19m 25s

Presenters

Thomas Harms

EY Global Retail Leader

Jon Copestake

EY Global Consumer Senior Analyst