Noriko Harada

Noriko Harada is the CEO and President of AI CROSS Inc., a services company that provides organizations with a messaging platform, business chat and data analytics services to improve their operational efficiency.

The company has successfully grown since it was founded in 2015, and it was listed on the Tokyo Stock Exchange in 2019. It has provided services to over 2,700 large enterprises in Japan and has grown 90% year-over-year. The business chat service has been adopted by self-defense forces, retailers, electric power companies, gas companies and several other major organizations. The company was also awarded the 2019 Japan Technology FAST 50 by Deloitte Tohmatsu.

After returning from the US and continuing with her work, she felt the need to change the way she worked to improve her efficiency as she had many meetings and telephone conversations. She founded AI CROSS, which used advanced technologies to improve an enterprise's productivity. With the company’s services she aimed at promoting a "smart work, smart life" philosophy.

Noriko holds a BA in Economics from Keio University in Tokyo, Japan. In the beginning of her career, she worked for SAP Japan as a data warehouse consultant and as an enterprise resource planning (ERP) consultant. Before founding AI CROSS, she also served as the Vice President of Business Development for a Japanese technology start-up located in the US. She has extensive experience in developing strategic partnerships, market research and product marketing in the US and across the world.

“I want to promote a ‘smart work, smart life’ philosophy,” Noriko said. “I aim to expand our business scope, promote the benefit in business being operationally efficient, and ultimately, attract more users of our services.”